What payment methods do you accept?
We currently accept Credit Card payments and PayPal
How do I cancel my order?
If you didn't pay for the order or we didn't receive your payment, we will not process your order, so you don't have to cancel.
How do I pay for my order?
When you’re happy with the items in your basket and are ready to proceed to checkout, click ‘Checkout’ at the top of your screen. You will be guided through our checkout page, once you have provided this information, you’ll be redirected to the page that show you how to pay for it.
Do I receive email for my payment?
When your order is placed, you’ll receive an order e-mail.
What shipping methods do you use?
We usually use E-Packet, DHL or FedEx.
How do I track my delivery?
After you pay for the order and we arranged the delivery, we will send you the tracking number by e-mail or WhatsApp
I haven’t received my order – what should I do?
Delivery usually need 7-10 working days. If you have concerns about an order please contact us via chat so that we can track for you.
Can I change my delivery address?
If we have already posted your order, it will not be possible to amend your delivery address. If you made an error during checkout which you have noticed immediately, please contact us via chat as soon as possible.
